Upskilling counselling workers for remote, online services provision
▶Summary
The COVID-19 pandemic significantly disrupted mental health services across the EU, increasing demand for care as people faced isolation, loss of income, anxiety and bereavement. Despite support f...
▶Objectives
The project aimed to make available a curriculum with corresponding Open Educational Resources (OERs) for the continuous professional development of mental health workers, to address the emerging occupational & skills needs related to the provision of ICT-enabled remote counselling services. The project’s specific objectives are to: 1. Document the skills required for providing online, remote mental health services 2. Define learning outcomes for a C-VET course for mental health workers on effective remote mental health services provision 3. Design, test and deliver a sector-validated online course for mental health workers to support digital, organizational and communication skills acquisition 4. Provide ready to use tools for mental health workers to facilitate the roll-out and support the provision of remote counselling services.