Engage & Include

Involvement of beneficiaries in decision-making processes is key aspect of high-quality social services. While professionals recognize its importance, they often lack concrete ideas and struggle t...

Involvement of beneficiaries in decision-making processes is key aspect of high-quality social services. While professionals recognize its importance, they often lack concrete ideas and struggle to apply inclusion strategies due to the absence of clear, step-by-step guidance. The project aims to enhance social service staff’s knowledge of effective methods and best practices for involving beneficiaries in decision-making processes.

To achieve the project objectives, activities will include monthly management team meetings, study visits to partner organizations, online training provided to social service organizations' staff, the development of a step-by-step guide with recommendations, in a collection of case studies on best practices in inclusion in decision-making, and dissemination events to share project results.

To enhance the knowledge of the target group organizations, a step-by-step guide with a set of recommendations outlining methods and tools to ensure service users‘ involvement in decision-making processes will be developed and the online training will be organized. Also a collection of case studies on best practices from target group organizations will be compiled to inspire organizations to try new approaches in their daily work.